Charles Hicks and Roman Gate Patients Group

In October 2013, the Patient Group conducted its largest survey to date of patients' preferences to booking appointments and views on ability to access appointments with clinical staff.

The Patient Group meets for just 2 hours per month, on the third Tuesday of each month.

September 5, 2012

From the 2012/2013 patient survey, the Practice has created an action plan.

March 15, 2013

Results of the survey of 89 patients who responded.  The Practice has 13,500 patients registered.  The Practice is required to submit a report.

The purpose of the Patient Participation Directed Enhanced Service (DES) commissioned by NHS Cambridgeshire is to ensure that patients are involved in decisions about the range and quality of services provided and, over time commissioned by their Practice.

It aims to encourage and reward Practices for routinely asking for and acting on the views of their patients. This includes patients being involved in decisions that lead to changes to the services their practice provides or commissions, either directly or in its capacity as a gatekeeper to other services.

The DES aims to promote the pro-active engagement of patients through the use of effective Patient Reference Groups (commonly referred to as PRGs) to seek the views from Practice patients through the use of a local practice survey.
The outcomes of the engagement and the views of patients are then required to be published as a Report on the Practice website.

How we are run.

The Patients Group has a constitution by which it operates and is run.